Free shipping for orders over RM350.00to Peninsular Malaysia
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FAQ

Q. How do purchase an order in Bricks Smart .com?

 

  1. Click “Add to cart” button on the products you wish to purchase.

  2. Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.

  3. You'll reach a log in page where you need to log in your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed your payment.

  4. You'll need to confirm your shipping address on the “Shipping Address” page and click “next” button.

  5. From here, you need to select your shipping methods and click “next” button.

  6. Next you'll need to choose your payment method then click “next” button.

  7. After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and condition.

  8. Click “Confirm Order” to complete the order.



Q. What are the payment methods available?

 

** Credit Card / Debit Card / Internet Banking **

 

** ATM Transfer / Cash Deposit **

Here's our bank account for your kind perusal:

After you had made payment, please email us at brickssmart@gmail.com with the following details to speed up delivery process:

You may also snap above details and WhatsApp/WeChat it to us at 010-666 9766

Note: Your purchased products will not be shipped until we receive payment confirmation from Bank.

 

 


Q. How to change my account personal information and shipping address?



Q. I forgot my Password for my account. What should I do to retrieve it?

  1. Click on “Lost Password?” and fill your email that used to register the account in the box.

  2. Click Submit.

  3. A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.



Q. Can I cancel an existing order that have been made?
 

Yes,  only if the order is still on "Progressing / Pending" status.

- Please send an email to our customers service email at brickssmart@gmail.com with the message title “Request to cancel order” in order to inform us about the cancellation order.

- Orders that are in "Shipping" or "Shipped" will not be cancel.



Q. What is the product's transaction currency?

 

All products transaction currency will be done in Ringgit Malaysia.
 


Q. How long does the delivery usually takes?
 

Delivery usually will takes about 1  to 3 working days
 


Q. I still have doubts!
 

Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to brickssmart@gmail.com for us to clear your doubts.

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Request this product


Please enter your e-mail address below to be notified when this product comes back in stock. We will not share, rent, sell or use this e-mail address for any other purpose other than to tell you when the product is back in stock.

Request this product


Please enter your e-mail address below to be notified when this product comes back in stock. We will not share, rent, sell or use this e-mail address for any other purpose other than to tell you when the product is back in stock.

Request this product


Please enter your e-mail address below to be notified when this product comes back in stock. We will not share, rent, sell or use this e-mail address for any other purpose other than to tell you when the product is back in stock.

Request this product


Please enter your e-mail address below to be notified when this product comes back in stock. We will not share, rent, sell or use this e-mail address for any other purpose other than to tell you when the product is back in stock.

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