► How do I purchase at www.brickssmart.com ?

1. Click the “Add to cart” button on the products you wish to purchase.

2. Click “Continue Shopping” to continue to add other products into the cart or click “Checkout” to proceed with your payment for the products.

3. You'll reach a log-in page where you need to log in to your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed with your payment.

4. You'll need to confirm your shipping address on the “Shipping Address” page and click the “Continue to shipping method” button.

5. From here, you need to select your shipping methods and click the “Continue” button.

6. Next, you'll need to choose your payment method. Read and agree to the "All Sales Are Final Policy" and tick the box.

7. Reconfirm your Shipping Address and Shipping Method and "Edit" if there is any mistake made.

8. You may make payment once all the steps before have been done. Do follow the instructions given if you are choosing "Bank Instant Transfer" or "Touch 'n Go eWallet". You will find your Order ID once you have done the next step.

9. Click “Place Your Order” to complete the order. You will find your 5 or 6 digit Order ID here e.g. #XXXXX.

► How to change my account Personal Information, Shipping Address, and Password?

• Log in to your account → Click on “My Account” → Edit your Account Information, Shipping Address, and Password here.

► I forgot the Password for my account. What should I do to retrieve it?

1. Click "Login" → click "Forgot password?"

2. Enter your Email Address.

3. A new password will be sent to your Email. Log in with that password and go to your account to change the password.

► What is the product's transaction currency?

• All products transaction currency will be done in Ringgit Malaysia.
   

► How long does the delivery usually takes?

• Packing usually takes 1-3 days and Delivery by courier usually takes 1-3 days for Peninsular Malaysia and 1-7 days for East Malaysia
   

► I still have doubts!

• Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to [email protected] for us to clear your doubts.